Interview with Todd Harris, Senior Vice President at Exclusive Resorts

Todd Harris is Senior Vice President for Hospitality as good as Member Services during Exclusive Resorts, the luxury end club charity members hundreds of eighth month residences around the world. He supervises all aspects of the member experience. Previously Todd spent fourteen years with The Ritz-Carlton Hotel Company, serving as General Manager of the little of their many acclaimed hotels, together with The Ritz-Carlton Bachelor Gulch in Beaver Creek, Colorado as good as general properties in Singapore, Japan as good as South Korea.

What is it which we do exactly?

I oversee the overall use knowledge during Exclusive Resorts, to safeguard which the members have the first-class eighth month each time they transport with us. This includes responsibility for the transport formulation services the members embrace from their dedicated Member Services Managers, as good as the in-residence knowledge they suffer when they have been staying with us in the homes. we outlay my day speaking to members, reviewing their feedback, as good as supporting hundreds of use staff (housekeeping, concierge, as good as skill maintenance) across scarcely 40 destinations in the U.S., Caribbean, Europe, Mexico as good as elsewhere.

What do we suffer many about what we do?

I love my relationships as good as connections with my staff. As we can imagine, with on-site use personnel supporting scarcely 400 club residences as good as the Denver-based Member Services Managers, we have quite the team. Ive unequivocally enjoyed building the use model, anticipating enthusiastic as good as expert use professionals to add as we expand, as good as operative with all of them to code brand new ways to not only go upon enhancing the a services we offer, but additionally to warn as good as delight the members upon their vacations.

What would we say have been the 3 ! many app ropriate places youve ever stayed?

To me, the many appropriate transport practice have been mostly to applaud important family occasions.

1.Peninsula Papagayo, Costa Rica In further to my purpose with Exclusive Resorts, Im additionally the member of the club. About two years ago, my mother as good as we were fortunate to share the noted marriage with the small organisation of close friends as good as family during the Exclusive Resorts enclave in Peninsula Papagayo. The homes were stunning, the wildlife as good as landscape fascinating, as good as operative with the onsite concierge team in Costa Rica upon all the sum done everything simple, so we were unequivocally means to relax as good as suffer which special weekend.

2.Hawaiis Big Island We took my wifes family to Kohala Coast upon the Big Island to applaud her moms 60th birthday recently. None of my wifes family had ever traveled to Hawaii before, as good as we was happy to be means to assistance organize the outing which brought everybody together for the family reunion in the end which was code new to them as good as has long been the a one preferred of mine.

3.Sea Island, Georgia My mother as good as we invited all eight members of my immediate family for the fantastic family reunion in Sea Island, Georgia. The Cloister during Sea Island is indeed an well-developed resort property, with the terrific array of activities, 5 miles of in isolation beach, as good as the extraordinary 65,000 block feet Cloister Spa.

Whats been your many noted dining knowledge to date?

I consider the many noted dining knowledge Ive had was probably when we was vital in Japan. As an ostracise road house manager for the 5 star road house brand, we was fortunate to be means to transport around Japan as good as knowledge many singular aspects of their culture. we privately remember one dinner in Fukuoka where we couldnt communicate with the internal staff so we asked for the set menu. One plate included them pulling the live squid out o! f the ta nk in the center of the restaurant as good as writing off the tentacles as good as serving them without delay onto my plate. we had the hardest time picking them up with my clout sticks as they were still squirming as good as jumping all over my plate. we desired perplexing the internal cuisine whilst vital abroad, as good as this sold dish has really remained clear in my memory.

Have we rubbed shoulders with the rich as good as famous, possibly by your work or your travels?

Andre Agassi as good as his mother Steffi Graf have been members of Exclusive Resorts, as good as we have had the event to outlay the little time with them during the integrate of club destinations where they were conducting tennis clinics for their foundation.

What now ranks highest upon your transport wish list?

This one is easy since weve been formulation the outing for the members here during Exclusive Resorts, as partial of the singular Once in Lifetime program, which is during the top of my personal list: the South African experience, combining the stay in Cape Town, South Africa with the luxurious safari knowledge in Kruger National Park. To go upon the world-class safari (complete with luxury accommodations as good as in isolation guides) as good as enjoying the internal beaches as good as wineries of Cape Town sound similar to the perfect change of journey as good as relaxation. Experiencing the many opposite aspects of South Africa upon the outing similar to which is something we would love to do someday.

Thank we for taking partial in the interview, Todd. we can conclude how the course of squirming tentacles must have stuck in the memory!

Interview with Todd Harris, Senior Vice President during Exclusive Resorts is the post from A Luxury Travel Blog